Privacy Policy
How ML Cleaning Solutions collects, uses and protects your information — including text messaging.
Effective date: November 12, 2026
Who we are
This website is operated by ML Cleaning Solutions LLC (“we,” “us,” or “our”), a commercial and residential cleaning company serving Southeast Detroit, Michigan. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you choose to give us, including when you request a quote, chat with us, call or text us, or book a cleaning:
- Your name, phone number, email address and ZIP code
- Details about your property and the service you need
- Messages you send us through forms, chat, text or email
- Your SMS consent choices and the date and time they were given
We also collect limited technical information automatically, such as the pages you visit, your browser type, and advertising campaign parameters (for example UTM tags or a Google Ads click ID) so we can understand how visitors find us.
How we use your information
- To respond to your requests and provide quotes
- To schedule, confirm, and deliver cleaning services
- To send appointment reminders, service updates and customer care messages
- To send promotional messages, only if you have opted in to receive them
- To improve our website, services and advertising
- To comply with legal obligations
SMS / text messaging
If you opt in to text messages, ML Cleaning Solutions LLC will use your mobile number to send the messages you agreed to receive, such as quotes, scheduling, reminders, customer care and (if separately selected) promotional offers. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share information only with service providers who help us run our business — for example our customer relationship management (CRM), scheduling, messaging, website hosting and analytics providers — and only as needed to provide those services to us. These providers are not permitted to use your information for their own marketing. We may also disclose information if required by law or to protect our rights, customers or team.
Cookies and analytics
Our website and chat widget may use cookies and similar technologies to remember your preferences, keep your chat session working, and measure website and advertising performance. You can control cookies through your browser settings.
Data retention and security
We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission over the internet is 100% secure.
Your choices
- Reply STOP to any text message to stop receiving texts
- Contact us at luisrod2107@gmail.com to access, correct or delete your information
- Ask us to stop sending marketing emails at any time
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last updated.
Contact us
ML Cleaning Solutions LLC
Detroit, MI
Phone: (313) 759-0491
Email: luisrod2107@gmail.com